Help center

Browse the topics below or contact support — we usually respond within a few hours.

Getting started

Create an account, set up your first business profile, and choose between host or vendor mode.

Publishing an event

Walk through the event builder — categories, booth tiers, and required vendor documents.

Vendor applications

Submit applications, message hosts, and track booth status across multiple events.

Billing & subscriptions

Plan differences, upgrading, downgrading, and managing recurring event schedules.

Account & login

Passwordless sign-in, magic links, changing your email, and securing your account.

Payouts & invoices

How booth payments flow, when payouts arrive, and where to download invoices.

Still need help?

Check the FAQ for quick answers, or contact support directly.